Privacy policy
This policy describes exactly what Dictavo stores, for how long, and how you can exercise your rights.
Data controller
M&C MANAGEMENT AND CO, SASU with a share capital of 1 €, SIREN 913 164 653, RCS Créteil, 14 avenue du Général de Gaulle, 94160 Saint-Mandé, France. Contact: elfayad@managementandco.fr.
Hosting
The service is hosted on the Lovable platform, operated by Lovable Labs Incorporated, as identified in its terms of service (lovable.dev/terms).
Audio files
Uploaded audio is stored in a private bucket that is not publicly accessible and is automatically deleted one hour after upload. Only your own account can access your files, through short-lived signed links.
Transcripts
For a registered account, transcripts are kept until you delete them or delete your account. For anonymous use, the transcript is deleted automatically one hour after creation.
Account data
We store your email address, your interface language, your plan, your monthly minutes used and your minute-pack credits. Nothing else.
Transcription processing
Audio is sent to the AI model provider used for speech-to-text solely to produce your transcript. Transcript contents are never written to our application logs.
Anonymous trial
To prevent abuse of the free trial we store a non-reversible hash of your IP address and a random identifier held in a cookie, for 30 days. This cookie is strictly necessary for the service.
Payments
Payments are processed by Stripe, which acts as payment processor. We never receive or store your card details; we only store a customer reference and your subscription status.
Cookies and trackers
Dictavo uses no advertising, analytics or third-party tracking cookies. Only strictly necessary cookies (session and anti-abuse) are used, which is why no cookie consent banner is displayed.
Your rights
You can access and export all your data as JSON, and permanently erase your account and everything attached to it, from your settings page at any time.
Contact
For any data-protection request: elfayad@managementandco.fr.
Last updated: this policy reflects the current behaviour of the service.